Shipping Policy

Standard delivery

Dominican Repúblic

  • For Santo Domingo Areas in the Dominican Republic please expect your parcel to arrive within 3-4 Business Days after dispatch

  • For Regional Areas in The Dominican Republic please expect your parcel to arrive within 4-5 Business Days after dispatch

  • All parcels require a signature on delivery. Please specify in the delivery instructions at the Checkout if you would like your parcel left to another person.

United States​

  • For Regional Areas please expect your parcel to arrive within 15-21 Business Days after dispatch

  • All parcels require a signature on delivery. Please specify in the delivery instructions at the Checkout if you would like your parcel left in a safe place without a signature. If you are not at home and your parcel requires a signature.

Return & Exchange Policy

All full-priced items can be returned within 14 days of receiving your parcel. (21 days for international returns). 

You can contact us at info@utopiaapparel.co with the order number and reason of the return and we will get back to you within 24-48 hours.

In order to be credited, the item must meet the following conditions: 

  • must be received within 14 days of receiving your order (21 days for overseas parcels) 

  • must be new and unworn with all original swing tags attached 

  • must not have make-up or fake tan marks 

  • must not smell of perfume, deodorant or washing power 


We will inspect all return items upon receipt - any returns which fail to comply with the above will be sent back to you. 

The cost of return shipping is at the customer's expense - we will not refund or add credit or the cost of return postage. 

We will not process returns until your item is received by us. 

Please note that while very effort is made to accurately display the colour of our garments, as computer monitors vary, we cannot guarantee that your monitor's display of any colour will be completely accurate.

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